Privacy Policy

We collect information to process your order, guide and enhance your customer experience, and supply you with information in which you have expressed an interest.

  1. You have the option on our website, to elect not to receive marketing information by unsubscribing.
  2. At any time you can change these options by contacting us.
  3. We collect name and address, telephone numbers, and email addresses.
  4. When you set an account up we allocate you a customer number, capture your order details, your invoicing address and shipping address to process and fulfill your order. Invoicing address and shipping address are retained so you do not have to tell us them again. Order details are retained for a short period of time so you can repeat your order.
  5. To assist you with any promotions and marketing moving forward we will tailor our service to your needs we will may ask you for feed back, about your business and any information you may require – supply of this information is optional and not mandatory. All this data will be stored so we can effectively meet your needs.

Security

Access to your account data is available with at any time via the office here.  Credit card details are processed by a secure third part provider – currently this is Payment Sense.  We do not hold any Card Details.

Cookies

We use cookies to personalise your interface with the site. They are small packets of data stored by your browser on your computers hard drive to identify yourself to us. Your browser may have a feature to disable cookies or you can delete them if you wish and your interface will not be severely restricted.

Comments or Questions?

We are interested in your comments and will be pleased to answer any questions concerning our privacy policy. Please contact us directly.

We understand that your personal data is important, which is why we have a privacy policy to ensure that when you enter details on our website your information is protected.

Your Data

When you set up an account you may be asked to enter information about yourself:

This information may take the following form:

  • Your name
  • Your address
  • Your landline telephone number
  • Your mobile telephone number
  • Your email address

Details of any information requested and any information you might want to send to us.

Please note: by entering your details on our website and subsequently sending to us you are consenting to the processing of your information by Henllan Bread (UK) Ltd in accordance with this privacy policy.

What happens to the information you supply?

All information you supply will be used to contact you in response to any requests by you for information, and for any enquiries and complaints you may have.

In addition, we will use new information to update previous records and to send you details of any new products etc.

Sharing of Information

N.B. Your privacy matters to us and your data will not be shared with any third party except on one condition:

We may also release your personal information if required to do so as part of criminal or legal investigations or proceedings.

Your access to information

You have a legal right to request a copy of the personal information that we hold.

However, we will ask for proof of identity before disclosing any details.